We will have your order within 7 to 14 days.
For capital city deliveries we have chosen to use Australian Post.
For country or post box deliveries we are using Australia Post.
We are also posting your polo shirts in bags made by Heapsgood.
100% compostable bags.
Wool is natural so it should be delivered to you naturally.
1/2 Polos $9.80 WA $9.80 Eastern States
3/4 Polos $13.00 $13.00
5 + Polos $20.00 $20.00
We can ship anywhere. Send us an email and we can sort out your order.
You must provide a contact phone number, or we will not be able to send your parcel.
You may be required to pay customs and import taxes on your order in the destination country.
We're 100% sure you will love your Polo but if in the case you order the wrong size (sizing page is provided) we will accept a return 21 days of receiving it, subject to the following conditions:
The item must be returned in the same condition that you received it. If there are any marks on the garment it will not be eligible for a refund.
Contact us before sending the item at shop@themerinopolo.com.au
Our returns policy set out below is subject to any rights you may have under the Australian Consumer Law.
Once we acknowledge your return, please email us a tracking number for your return package. We hold no responsibility for your return if it is lost in transit and strongly suggest you choose a method of postage that you can track.
Once your return is received we will send you an email to notify you that we have received your returned item. We will also advise on the status of your refund - approved or not approved. If approved, your refund will be processed and funds credited back to your original payment method.
Returns must to be sent to:
The Merino Polo
11 Shasta Grove,
Lesmurdie WA 6076
Please note:
All costs in exchanging a product will be borne by the buyer.
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